FAQ

Frequently Asked Questions

We organize deliveries to our customers with reliable and verified contractors. We can offer transport by road, sea, and air. For selected destinations, we can offer quick combined transportation: road + sea freight.

We are able to provide both full truck and groupage deliveries of single pallets.

WHERE CAN I COLLECT THE GOODS FROM AND HOW CAN I CHECK IF THE LOADING PROCEEDS CORRECTLY?

Goods are being stocked in our warehouse in Warsaw, Poland. You can always verify if loading is in accordance to your order by:

receiving photo documentation or CCTV footage made during the loading
sending to the place of loading the person authorized by the client to make the control of loading

Such service is provided by the company SGS: https://www.sgsgroup.dk/

ARE DELIVERY CHARGES INCLUDED IN PRODUCT PRICES?

The prices given in our offers are CIF, Denmark and they do include delivery charges.

All transport costs are calculated individually, according to Customer’s needs and always with the best rates available on the market.

WHO CAN I ASK ABOUT CURRENT OFFERS AND PRICES?

Both price inquiries and commercial orders can be placed directly with our sales specialists from particular departments. Alternatively, you can use the contact form available on our webpage.

IS IT POSSIBLE TO HAVE GOODS LABELED BEFORE THE LOADING?

As an additional service with extra charge, we provide full service of stickering, repacking and text injection.

We can personalize labels to requested size, colour and language version.

WHAT FORMS OF PAYMENT AND WHICH CURRENCIES ARE ACCEPTED?

We accept Telegraphic Transfer payments made on the Rasmus ‘ account in Europe.

Payments can be made in EUR, USD, and DKK.

AM I OBLIGATED TO PURCHASE, WHEN I PLACE AN ORDER?

Our standard order completion condition for foreign customers requires a 20-50% deposit as an order confirmation. If the amount is not settled on our account, we can not guarantee keeping the stock reserved.
With domestic orders, each time we settle cooperation conditions individually.

HOW LONG DOES IT TAKE TO RECEIVE AN OFFER?

SHIPPING CONTAINERS LOGISTIC DETAILS

Logistic data of the containers at our disposal:

Container type	Door opening (m)		Internal dimensions (m)			Load capacity (m3)	Europallets per layer	Tare (kg)	Maximum payload (kg)	Maximum gross weight (kg)
Container type	Width	Height	Lenght	Width	Height	Load capacity (m3)	Europallets per layer	Tare (kg)	Maximum payload (kg)	Maximum gross weight (kg)
20′	2,34	2,28	5,89	2,35	2,38	28	11	2 300	21 700	24 000
20′ REF	2,29	2,19	5,53	2,28	2,21	23	10	2 950	21 050	24 000
40′	2,32	2,28	12,04	2,35	2,36	58	24	3 800	26 200	30 000*
40′ HC	2,32	2,58	12,06	2,35	2,68	69	24	4 000	26 400	30 400*
40′ REF	2,29	2,26	11,56	2,25	2,40	50	23	4 300	27 700	32 000*
40′ HC REF	2,29	2,57	11,58	2,29	2,40	55	23	4 450	29 500	33 950*

*subject to road weight limitations Less«